What if I don’t want to work with the jeweler from whom I purchased or it is isn’t convenient to do so?

You are welcome to work with one of our preferred jewelers instead. Working with the jeweler who provided the most recent appraisal on your jewelry has the advantage of ensuring the most accurate repair or replacement. Should you choose to work with one of our preferred jewelers, the process will be personalized to you and your jewelry. Where appropriate, will include an opportunity to review sketches, computer-aided diagrams or physical prototypes before work on your jewelry begins.

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