How can I be sure I’ll be happy with the repair or replacement on a claim?

Coverage purchased through Lavalier provides repair or replacement of your jewelry with like kind and quality, meaning that your jewelry will be returned as closely as possible to the same state it was before being damaged, lost, or stolen. Whether you choose to work with your own jeweler or one of our preferred jewelers, you will have an opportunity to approve the repair work or replacement before the claim is complete. Should you choose to work with one of our preferred jewelers, the process will be personalized to you. Where appropriate it will include an opportunity to review sketches, computer-aided diagrams or physical prototypes before work on your jewelry begins.

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