• How do I make a claim?

  • How does the repair or replacement process work?

  • May I work with my own jeweler on a repair or replacement?

  • What happens if my jewelry costs more to repair or replace than my coverage limit?

  • Will a claim increase my premium or ability to insure through Lavalier?

  • What if my jewelry is name brand?

  • What if I don’t want to work with the jeweler from whom I purchased or it is isn’t convenient to do so?

  • What happens if I lose my jewelry or it is stolen or damaged?

  • How can I be sure I’ll be happy with the repair or replacement on a claim?